If the Starbucks secret is a smile when you get your latte… ours is that the Web site adapts to the individual’s taste – Reed Hastings dhavalvadi 4 years ago If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individuals taste Reed Hastings 1 If the Starbucks secret is a smile when you get your latte… ours is that the Web site adapts to the individual’s taste – Reed Hastings If the Starbucks secret is a smile when you get your latte… ours is that the Web site adapts to the individual’s taste – Reed Hastings